Broadcasting intercom
Integrated dispatching and broadcasting intercom system for the petroleum and chemical industries
Industry Background
In view of the continuous upgrading of technological innovation and management standards in the petrochemical industry, petrochemical enterprises are in urgent need of an integrated production management and emergency linkage command and dispatch system that integrates intelligence, informatization and high efficiency.
This system needs to integrate multiple subsystems such as wireless intercom, broadcast notification, dispatch control, alarm response, and video monitoring to ensure the realization of functions like rapid response to emergency rescue, flexible and efficient production scheduling, immediate handling of emergency calls, unimpeded two-way communication, accurate division of intelligent areas, and timely playing of background music.
What is particularly important is that it also needs to have the capability to quickly establish an emergency command and dispatch platform in emergency situations. The implementation of this system will significantly improve the enterprise's informatization management level, greatly reduce the operational and management costs, and at the same time enhance the daily work efficiency and the rapid response capability in the face of emergencies.
Kangyou Kaixin - Integrated Dispatching and Broadcasting Intercom System for the Petrochemical Industry
This system is not only an integrated dispatching system that incorporates multiple functions and intelligent technologies, but also an efficient emergency command and dispatching management platform. It integrates help intercom, emergency telephone communication, emergency broadcast system, visual dispatching interface, real-time recording function, video monitoring system linkage, wireless trunked communication, alarm linkage mechanism, and electronic map application. It is also equipped with rich interfaces, enabling seamless connection with diversified communication terminals such as ordinary fixed phones, IP phones, broadcast systems, trunked intercom devices, explosion-proof communication phones/stations, and 4G/5G mobile devices.
Through the construction of this platform, unified dispatching and command of user terminals in different network environments can be realized, and the interconnection and intercommunication between multiple communication systems can be promoted. This fundamentally solves the problems faced by traditional systems, such as limited transmission distance, complex multi-level management, and vulnerability to external interference. This comprehensively upgraded system will greatly improve the work efficiency of the general dispatching center and its secondary production bases of petrochemical enterprises in multiple dimensions, including production management, communication dispatching, event monitoring, data statistics, comprehensive analysis and judgment, and command collaboration.
Functional Advantages
Multiple Dispatching Modes
This dispatching system has multiple dispatching functions such as unified dispatching, hierarchical management and emergency response. Enterprises can, according to actual needs, subdivide the entire dispatching system into dispatching subsystems at multiple levels, and the command center at each level can independently set its unique dispatching levels and permissions. In addition, these hierarchical dispatching subsystems can be connected to multiple dispatching consoles, and each subsystem can maintain independent operation while achieving information sharing and collaborative work with each other.
Integration of Administrative and Dispatching Functions
This integrated dispatching system is applicable to daily administrative office work and also supports the execution of dispatching and command tasks through the dispatching console. It can efficiently integrate the internal information platform of the enterprise, thereby realizing functions such as collaborative command, production dispatching and emergency dispatching in emergency situations in a wider range.
One-click Alarm for Help
When a staff member encounters an emergency and presses the help button on the phone terminal, a call to the dispatching center will be triggered immediately. At this time, the interface of the dispatching console will automatically display the map of the area, quickly determine the location of the incident, and simultaneously activate the camera associated with the phone terminal. The dispatching staff can immediately respond to the call from the on-site personnel. This immediate response mechanism greatly shortens the processing time of abnormal situations and significantly improves work efficiency.
Call Non-blocking
When multiple communication terminals initiate calls to the control center at the same time, the system can automatically queue them and display the names and numbers of the queued extensions on the dispatching console. Queued calls are processed on a first-come, first-served basis, or the dispatcher can choose to answer any of them.
Broadcast Dispatching
5.1 One-click Broadcast
In case of an emergency, relevant mechanisms can be triggered manually with one click (or automatically), so that the broadcast is immediately forced to switch to the emergency broadcast state, and emergency broadcasts are made to the required broadcast areas; quickly guide personnel to handle the accident, command orderly evacuation, and avoid greater losses caused by the disaster. It also has alarm linkage and video linkage functions.
5.2 Timed and Zoned Broadcast
The system can formulate multiple sets of timed broadcast plans for different time periods, different areas and different broadcast contents according to the different needs of each area.
5.3 Emergency Broadcast
When an emergency requires urgent notification or disaster situation notification, the dispatcher can forcibly cut off all broadcasts and switch to the emergency broadcast state. It can carry out full broadcast, zoned broadcast, or separate broadcast for accident points and dangerous points, etc. After completion, it will automatically resume the original state. Emergency broadcasts can also be played continuously and repeatedly.
5.4 Voice Broadcast
When an emergency is found, leaders or dispatchers can make voice broadcasts to the broadcast system or telephone stations through terminals such as landlines, mobile phones, walkie-talkies, and dispatching consoles, and remotely command and handle on-site work. It supports multiple microphones for voice broadcasting from multiple sources on multiple devices simultaneously.
5.5 Fire Broadcast
The system can be connected with most fire protection systems on the market. In case of emergency, the fire broadcast system can be directly called.
5.6 Multiple Broadcasting Methods
It supports functions such as playing voice notifications, public broadcasting, voice broadcasting, TTS text-to-speech broadcasting, level broadcasting, command broadcasting, timed broadcasting, and task process broadcasting.
5.7 Full-duplex Voice Intercom
It can realize the connection of mobile phones, landlines, intercoms, etc. to the broadcast system. Various groups of broadcasts can communicate with each other. The broadcast intercom terminal supports one-key intercom, hands-free intercom, directional sound pickup, and intercom has priority over music broadcasting.
5.8 Daily Broadcast
In daily work, background music, safety knowledge, standard operating procedures, notifications, etc. can be played to different areas as needed.
Support for One-key Full Call/Group Call
The one-key full call/group call function on the dispatching console can realize that all or part of the terminals in the system, including broadcast terminals, ring or broadcast. In case of an emergency, everyone can be notified at the first time. The group call and team call of the dispatcher are not limited by the existing organizational structure, and personnel from different positions can be formed into a call group.
Video Surveillance Linkage
Cameras in the work area can be bound to nearby intercom terminals or extension terminals.
(1) When the dispatcher clicks to call the terminal on the dispatching console, the real-time 画面 of the camera bound to the terminal will pop up directly in the monitoring area on the dispatching console, which is convenient for the dispatcher to understand the situation more intuitively.
(2) When the staff uses the extension terminal to call the dispatching center, the dispatching console will also automatically call up the real-time 画面 of the camera bound to the terminal.
When the dispatcher finds a special situation, he can click the broadcast button at the corresponding position to directly broadcast to that place.
Picture
Voice Dispatching
Dispatchers can initiate individual calls, group calls, and mass calls to all members in the system through the dispatching console, dispatching phones, etc. They also have dispatching service capabilities such as forced insertion, forced disconnection, call pickup on behalf, monitoring, call blocking, call transfer, and hotline, ensuring that dispatchers can issue instructions to the grassroots at the fastest speed.
Plan Dispatching
When an emergency (explosion, fire, excessive toxic gas, etc.) occurs in a certain area and triggers preset conditions, the system can automatically activate the handling plan, such as: automatically playing broadcasts, automatically making calls to phones or mobile phones, or sending text messages to relevant responsible persons, superiors, etc.
Wireless Command and Dispatching Management
The system can uniformly manage and dispatch wireless Wi-Fi terminals and 4G/5G terminals, easily realizing seamless audio and video calls, data sharing and information exchange between wireless terminals, and between wireless terminals and wired terminals.
Alarm Linkage
Record the alarm prompt voice into the dispatching system (supporting the access of fire alarm systems). When the corresponding conditions are triggered, the corresponding alarm prompt voice can be played.
Trunked Intercom
Support mixed intercom networking such as wired and wireless. Various terminals such as landlines and mobile phones can communicate with walkie-talkies. Support walkie-talkies to call the broadcast system and trigger preset broadcast voices. Support dial-up intercommunication and one-key call intercom. Support various models and standards of walkie-talkie vehicle stations and hand-held stations.
GIS Geographic Information
It can be linked with the personnel positioning system and GIS system. When an intercom terminal calls the dispatching center, in addition to the ringing of the dispatching console phone in the dispatching center, the dispatching console can directly display the caller's number, name and location. Alternatively, the extension terminal you want to contact can be called with one click through the GIS map on the dispatcher.
Flexible Networking
It supports group networking, multi-level networking, and multi-domain networking. The dispatch host can be located in the public network or private network, and supports NAT/Firewall penetration function, which facilitates various networking needs as well as remote installation, debugging and management.
Teleconferencing
It supports various terminals such as internal or external IP phones/ordinary phones, industrial phones/phone stations, explosion-proof phones/phone stations, walkie-talkies, and mobile phones to participate in conferences simultaneously. It supports initiating conferences in multiple ways such as temporary 召集 and fixed groups. The number of conference members can reach 128, and the number of full-duplex speakers is more than 64. The dispatch console supports one-click conference.
Monitoring and Real-time Surveillance
The dispatch center can conduct real-time monitoring of any intercom terminal or extension terminal in the mining area through the visual dispatch console, call up surveillance, and monitor the on-site situation of each point. If an emergency is found, it can actively initiate broadcast announcements through the dispatch system.
Redundant Hot Standby
The main components of the system, such as the MCU main control board, primary power supply box, secondary power supply board, and recording board, all support redundant hot standby, which effectively ensures the safe and stable operation of the entire system.
Call Recording
The system host uses a recording board to record all calls of the terminals in the system. The recordings can be queried and replayed without the need for an additional recording system. The standard configuration of recording duration is 30,000 hours, and the recording board also supports redundant hot standby.
Remote Management
The system adopts a B/S technical architecture, and configuration, debugging, management and control of terminals can be carried out through a WEB browser.
Diversified Access Terminals
The system supports access to various terminals such as dispatch consoles, analog/SIP/magneto phones, WIFI mobile phones, IP/analog cameras, microphones, headsets, analog/network power amplifiers, network sound columns, speakers, industrial phones, explosion-proof phones, walkie-talkies, SOS alarms, and access control systems.
Customized Development Interfaces and Flexible Business Expansion
The system is equipped with secondary development interfaces and an open software development kit (SDK), which can smoothly access various existing third-party business platform systems of petrochemical enterprises. At the same time, this design also provides great convenience for the development of new business functions for this dispatch system according to users' specific needs in the future.
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