Kangyou Kaixin - Government Softswitch Telephone System Appl
Traditional telephone switching equipment, due to problems such as strong hardware dependence, poor scalability, and high maintenance costs, has been difficult to meet the efficient collaboration needs of modern government affairs. Kangyou Kaixin KYKX1000 softswitch system, with its high security, strong scalability, and full-service integration capabilities, has become an ideal choice for upgrading government communication systems.
Project Background
Prominent security risks: Traditional telephone systems are vulnerable to network attacks, lack user authentication and data encryption mechanisms, and have a high risk of government information leakage.
Insufficient scalability: The capacity of hardware devices is fixed. Adding new users or functions requires purchasing new devices, leading to resource waste and extended cycles.
High operation and maintenance costs: The maintenance of dedicated hardware requires professional and technical personnel, and the efficiency of fault diagnosis and software upgrading is low.
Single function: Only basic voice calls are supported, which cannot meet diversified needs such as video conferences, instant messaging, and emergency scheduling.
Project Requirements
Core security requirements
Authenticate user terminals, IAD, AG and other devices to prevent illegal access. Ensure the secure transmission of data in the IP network to avoid data interception. Full-channel recording function, supporting multi-condition query by date, account, and called number, to meet the requirements of government affairs traceability.
Scalability requirements
User capacity: Currently, there is a demand for 600 SIP users, and the number of users will increase in the future.
Business expansion: Open API interfaces to support seamless docking with third-party systems such as CRM and ERP, and integrate modules such as AI voice assistants and big data analysis in the future.
Network integration: Compatible with multi-network access such as IP, PSTN, E1, and analog lines to realize unified communication across departments and regions.
Maintainability requirements
Web management interface: A visual operation platform that supports remote configuration, fault diagnosis, and data backup, reducing the threshold of operation and maintenance.
Dual-machine hot standby: Automatic switching between active and standby servers to ensure uninterrupted communication services, and the fault recovery time is shortened to seconds.
Project Deployment
1. System Architecture Design
KYKX1000 adopts a layered architecture, with core components including:
Softswitch Core: Based on the Linux system, it supports the SIP protocol and realizes the separation of call control and media processing.
Multimedia Dispatch Console: One-click call, forced insertion/forced disconnection, monitoring, conference and other quick operations to improve emergency response efficiency.
Trunk Gateway: Provides E1/PRI and E&M interfaces, compatible with traditional PSTN networks to ensure a smooth transition.
Expansion Modules: Supports value-added functions such as voice recognition, text-to-speech, and intelligent attendant to meet future business upgrade needs.
2. Key Deployment Steps
Domain Configuration: Supports multi-domain registration, separates management domains from business domains, and realizes data isolation and permission control for multiple departments.
Recording Deployment: Full-channel recordings are stored on local hard disks, and storage capacity can be expanded on demand to meet long-term retention requirements.
Billing Management: Dual modes of extension billing and account billing, supporting multi-rate settings and detailed bill generation to facilitate cost control.
Solution Value
1. Significant Cost-effectiveness
General-purpose servers replace dedicated switching equipment, reducing procurement costs by 40%. Remote maintenance and automated fault diagnosis reduce the need for on-site support, saving 30% of annual maintenance costs. Transmission based on IP networks eliminates the need for separate telephone lines, shortening the construction period by 50%.
2. Leap in Security Performance
Prevents illegal device access, with the attack interception rate increased to 99%. The SRTP protocol ensures the security of voice/video content, meeting government affairs confidentiality requirements. Full-process call tracing supports judicial forensics and avoids the risk of information leakage.
3. Flexible Business Expansion
Starting with 600 SIP users, it can be expanded to 20,000 lines in the future to meet the expansion needs of government agencies. Supports multi-scenario applications such as video conferences, emergency scheduling, and mining linkage, avoiding functional redundancy. API interfaces connect to government affairs OA and smart city platforms to achieve data intercommunication and business collaboration.
4. Improved Operation and Maintenance Efficiency
Non-technical personnel can complete 80% of daily operations, reducing training costs by 60%. Dual-machine hot standby mechanism, with active-standby switchover time < 5 seconds, and business continuity guarantee rate reaching 99.99%. Real-time monitoring of system status, reducing fault location time from hours to minutes.
Kangyou Kaixin KYKX1000 softswitch system provides a full-life-cycle solution for government communication systems through three core capabilities: security reinforcement, elastic expansion, and intelligent operation and maintenance. It not only solves the pain points of traditional equipment but also lays a solid foundation for the construction of future smart government affairs and digital government through open architecture and ecological integration.
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