Kangyou Kaixin is a domestic enterprise specializing in the research and development of telephone recording equipment. It has developed a variety of recording devices for different departmental purposes based on the different uses of its products, including dedicated ones for public security, procuratorial and judicial organs, enterprises, institutions and companies, and hotlines, among others. Each type is tailored to the characteristics of various industries, with distinct performance and features. After a long period of testing, many customers are very satisfied with the equipment of Kangyou Kaixin. It is a device that can continuously perform high-performance independent recording for a long time.
Mixed Recording: Supports analog users, analog trunks, digital trunks, and VoIP trunks.
Multi-mode Recording: Supports full-process recording, selective recording, pressure-controlled recording, voice-controlled recording, code-controlled recording, forced start recording, etc.
Convenient Query: Allows composite query based on conditions such as channel number, time range, other party's number, local number, agent ID, agent group number, call duration, and missed calls.
Cloud Platform: Supports centralized backup to 4 cloud platforms simultaneously, as well as centralized query and download of recording files.
Cloud Agents: Divided into regular agents, supervisor agents, and manager agents, applicable to CRM (Customer Relationship Management) here. Supports recording pop-up, real-time monitoring, recording synchronization, and file download.
Automatic Maintenance: Automatically triggers alarms when disk space is insufficient, CPU usage is too high, or errors occur, and performs automatic maintenance according to pre-set mechanisms.
Recording Statistics: Automatically records the number of incoming and outgoing calls, call duration, etc. for each channel.
Recording Playback: Supports online playback of recordings or playback after downloading and backing up.
Operation Log: Records all operation records of the device.
